Resources Category: Documents and downloads

Treating Customers Fairly

We are committed to offering our customers the highest possible standards of service. In so doing we are pleased to support the Financial Conduct Authority initiative ‘Treating Customers Fairly’. We will look after your best interests and treat you fairly in all aspects of our dealings with you. Our Commitment to You We will: Provide …

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Help to Buy Factsheet

Help To Buy Equity Loan In his budget speech the Chancellor announced two new proposals for homebuyers under the inventive title of “Help to Buy”. From 1st April 2013, the “Help to Buy : Equity Loan” was opened to all those who aspire to own a new build home. It will replace and build on …

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Mortgage Terminology

Mortgage Types From our meeting you are aware of the types of mortgages available offering a variety of interest rates, be they fixed, variable, discounted or capped. These have been discussed, but for the purposes of clarity, I shall restate these different types. Variable Rate Mortgages The variable rate mortgage is the traditional product and …

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